VITALS · Consumer track · Lifecycle email · Revised July 27

The Unfinished Assessment sequence

Ten emails over thirty days to someone who started the VITALS assessment and stopped. Two of them try to recover the completion. The other eight are a nurture track that happens to end with an invitation.

TriggerStarted, not finished after 24 hours
JobRecover the completion — and keep the relationship if it doesn't come
ExitAssessment completed. Straight into the Finished flow.

Ten emails is a nurture track, not ten reminders

Read the count and this looks like a recovery sequence. Read the themes and it's something else.

Ten reminders in thirty days to someone who already hesitated once would contradict the rule you set in the same spec: no guilt or urgency. But only the first two emails are recovery. Three through eight teach — the framework, difference, application, life fit, social dynamics, the AI argument. Nine is why VITALS exists. Ten hands the reader to ongoing content.

So it's written as a nurture arc that ends with an invitation, not as a thirty-day nag.

If it were ten nudges

Every email asks. Each one implicitly counts what the reader hasn't done. By day 14 it reads as pressure, and the unsubscribes come from the people who were closest to finishing.

What it is instead

Between day 3 and day 21 the sequence asks for nothing. Someone who then gets a real reason to finish on day 21 is in a different frame than someone who's had six reminders.

Thirty days, and where the asks sit

Tight at the front where recovery actually happens. Then it goes quiet and earns the ask back.

Asks them to finish Points at something to read Asks nothing at all Closes the sequence
Day 1
01
Day 3
02
Day 5
03
Day 7
04
Day 10
05
Day 14
06
Day 18
07
Day 21
08
Day 25
09
Day 30
10
Seventeen quiet days. From day 3 to day 21 nothing asks them to finish. That stretch is the single most important structural decision in the build — it's what buys the right to ask again.

One practical reason the middle stops asking: your CTAs for emails 4 through 8 — Understand your relationships, Discover your patterns, Understand interactions with others — all point at something inside the product. Nobody in this sequence has a profile to open. Those emails now either point at a public page or carry no button at all.

Every button label is second person — Finish your assessment, not Finish my assessment. That's canon's pronoun rule, applied across both sequences.

The ten emails and what each one is for

Themes are yours. The job line is what that email has to accomplish for the one after it to work.

Email 0124 hours

Most assessments aren't worth finishing

Recover the completion, by giving a reason to come back that isn't the fact that they stopped. Opens on why quitting one of these is reasonable, then turns it. Your defusal line is intact.

Finish your assessment
Email 02Day 3

Most advice was written for someone else

Turns email 1's category argument into a personal one. The advice you've been given wasn't wrong, it just wasn't written for you.

Finish your assessment
Email 03Day 5

Six dimensions, not four letters

Teach the instrument. Names all six with the locked definitions. Answers the question email 2 raises: what is this actually measuring?

Read how the six dimensions work
Email 04Day 7

Different doesn't mean wrong

Put the framework to work on someone else. First email that asks for nothing — which resets expectations after two asks in a week.

No button. Ends on the idea.
Email 05Day 10

Knowing yourself is the beginning, not the answer

Separate VITALS from the category. Names what these tools usually fail at, having spent two emails showing what VITALS measures.

See how a profile gets used
Email 06Day 14

Build a life that works with you, not against you

Life fit — the environment question underneath most career decisions. First of two emails applying the idea to a specific domain.

No button. Ends on a question.
Email 07Day 18

Strength and friction are often the same thing

Social dynamics. Pairs with email 4 — that one was about other people, this one is about how you land on them. Rebuilt on July 27; see the changes below.

No button. Ends on the idea.
Email 08Day 21

Every AI conversation starts at zero

The AI context argument, and the strongest reason in the whole sequence to finish. It needs the five emails before it to make sense. The ask returns here.

Finish your assessment
Email 09Day 25

We didn't set out to build another assessment

Why VITALS exists. The human version of the argument email 8 makes structurally.

Finish your assessment
Email 10Day 30

We're going to stop asking about the assessment

End the sequence, say what arrives next, leave the door open. No pressure, no last push — that recovers more people than a hard close and protects the sender reputation.

Text link, not a button

Where we went off your spec

Each one is a deliberate call with a reason attached. Push back on any of it.

Emails 3–8Six of the ten CTAs changed

Your CTAs pointed into the product. Nobody in this sequence has a profile to open, so those buttons would land on a page that either shows nothing or asks them to finish anyway — a conversion ask in disguise. Each of those emails now points at public content or carries no button at all.

Email 1Rewritten, not lightly edited

Four lines in the first draft asserted how far the reader had got — half finished, a few minutes away, only seeing pieces. The system doesn't know any of that, and someone who quit on question three would read all four as wrong. They're replaced by "it picks up from wherever you stopped." Your defusal line is untouched: "saved exactly where you left off." Both subject options were also sitting below the register canon asks for on a subject line, so they now name a category failure instead of describing one.

Email 7Rebuilt

One line told a reader with no profile something about their own Social Style — the closest thing to a privacy breach in either sequence, so it's gone. The email was also carrying five paired contrasts against a ceiling of two. It's rebuilt around one.

Email 8New angle, to avoid a collision

This email and the Finished sequence's email 3 were making the same AI argument with nearly the same opener and subject line — and someone who converts could receive both inside five days. This one keeps your day-21 theme but comes at it from a different side: the cost of re-explaining yourself from scratch in every conversation. It also drops "smarter," which is on the AI-language avoid list.

Email 3The sixth dimension

The spec lists "Intelligence." The six are Values, Interests, Temperament, Action Style, Learning Style, Social Style. Email 3 uses the locked definitions verbatim rather than paraphrasing them.

Email 5"Just the start" → "the beginning, not the answer"

Just is on the brand's universal avoid list. The idea is unchanged.

Email 7"Trait" → "quality"

Canon replaces trait with dimension, and dimension already means something specific here. Quality stays out of the way.

Email 9Written as "we," not signed

A first-person founder letter needs facts only Anthony can supply and a decision about whose name is on it. The current version makes the argument in the brand voice and reads correctly unsigned. Say the word and it goes to him for a round.

Email 10"Stay connected" is not a CTA

They're already connected — there's nothing to click. And "this is the last we'll write about it" can't sit above a conversion button without contradicting itself. It's a plain text link instead, framed as an open door.

ThroughoutNo duration is quoted

Canon carried four different numbers for how long the assessment takes. None of them is used, and the copy doesn't commit to one.

What we need from you

Everything else is ready to build. These are the open ones.

Three emails have no CTA, and that breaks a written rule

Emails 4, 6 and 7 make their point and end. Our own content standard says one CTA per email, and these have none. The reasoning is that asking ten times in thirty days to someone who already hesitated is the pressure your spec rules out, and the quiet stretch is what earns the ask back on day 21. But it's your rule to bend, not ours — sign off on it, or tell us to add a soft path to each.

Does Anthony sign email 9?

The founder story is written as the platform "we," and it reads correctly that way. But it's the one email that could carry a name. If you want it signed, it needs his own account of why he started this and a decision about which address it sends from — both of which change the email.

Two destination pages

Email 3 needs a page on the six dimensions. Email 5 needs one showing how a profile gets used. Tell us which exist — if one doesn't, that email loses its button and ends on the idea like 4, 6 and 7.

Where "Finish your assessment" goes

And whether the link returns someone to where they stopped. Email 1 promises that it does.

Subject lines

Two options per email in the copy doc. Pick one, or write a third.

Closed since the last version

  • No Snapshot. Removed from every email, subject line and button.
  • "Living profile." Lowercase, descriptive, not a product name. Used once, in email 1.
  • Partial completion. No such state exists, so nothing in the copy assumes one.
  • Email 8's CTA. A conversion ask. All three documents now agree.